The Harvard Business Review has been a great source of case studies (and many other important information) that business owners will find useful.

Their book entitled Culture And Change will help you learn how organizations are influenced not only by the cultural baggage that exists in their workplace, but also on how decisions are made, regardless of their particular management structure

Regardless of their roots, genre, and customs, employees define the organization´s culture, which affects the working climate, processes, systems, decisions (and yes, its influence on their clientele as well).

Read more articles on by the HBR and Read the book on Organizational Culture.

 

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